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FAQ

Frequently Asked Questions

Here are the answers to some of our customers’ most frequently asked questions. If you can’t find the answer you’re looking for, please feel free to contact us.

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What is Junk Butlers?

Junk butlers remove all unwanted items from your house, garage, yard, or workplace. We do the lifting to our truck, then haul the waste to the transfer station.We sweep and clean the pick up areas leaving your home clutter free, giving your house that brand new look. 

What do you remove?
  • Wood – Fencing, firewood, old timber
  • Construction materials – Debris, tiling
  • Garden refuse – Branches, tree and bush clippings
  • Furniture – Couches/sofas, sofa beds, mattresses
  • Appliances – Fridges, freezers, washers & dryers
  • Garage, shed & attic junk – Boxes, books, old tools, tires
  • Concrete – From broken pathways or flooring
  • Soil & dirt from a new garden
  • Roofing items – Tiles and corrugated iron
  • Renovation refuse – Walls, windows, floorboards, drywall, plasterboard & frames, etc.
What do you do with the junk?

It depends on what you have. We will take some items to the transfer station and the rest to the dump. We are not a salvaging company or charity. We do our best to recycle as much junk as we can.

Can you do the job for me if I am not on site?

Customers should be on site when trucks arrive. We call 15 to 30 minutes before arrival to let you know we are on the way. If you are unable to be on site, the drivers review pricing on arrival and call you for confirmation.

What equipment does your truck team come with? 

Two strong efficient people, shovels, rakes, brooms, appliance dolley, tool chest, and whatever equipment necessary for demolitions. For the care of furnishings on small moves, moving blankets. We do not operate machinery or carry ladders.

If you are unable to be on site, the drivers review pricing on arrival and call you for confirmation.